Microsoft Intune
Device updates

Planning Guide Macos

In brief

The guide removes the legacy MDM workflow for macOS 13 and earlier. It now notes that Apple removed related software-update commands with OS 27, recommends declarative device management (DDM), and points to Settings Catalog settings for the user update experience.

What Intune admins need to know

Review existing MDM-based macOS update policies and plan to use DDM for devices transitioning to OS 27.

This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.

Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

Tip

Before you begin

The DDM settings are configurable in the Intune settings catalog. For more information, go to Managed software updates with the settings catalog.

✅ Use MDM on macOS 13 and older

On macOS versions 13 and older, you can use Apple's MDM settings built-in to Intune. For these devices, you create two policies that work together to manage theConfigure Software Update Settings for user update experience. The first policy manages when updates are installed, and the second policy manages how updates are installed.

Step 1 - Use a software update policy to manage when updates are installed

In a software update policy, you can manage when critical updates and firmware updates are installed. You can also manage how many times the user can defer an update before it's force installed. Depending on the settings you enter, users aren't prompted and don't need to be using the device when the updates are installed.

For most organizations, Microsoft recommends you configure the settings available in a software update policy.

  1. In the Microsoft Intune admin center, go to Devices > Apple updates > macOS update policies.

  2. Configure the following settings:

    • Update policy behavior settings

      • Critical updates: Install later
      • Firmware updates: Install later
      • Configuration file updates: Install later
      • All other updates (OS, built-in apps): Install later
        • Maximum user deferrals: 5
        • Priority: High

      Note

      • On recent macOS builds, almost all updates show as Configuration data files or All other updates. The All other updates settings are mostly legacy updates for older builds of macOS.
      • The time specified in these settings is used by the Intune service. The time isn't the local device time. Be aware of time differences when you configure a maintenance window, especially for a global environment.
    • Update policy schedule settings

      • Schedule type: Update at next check-in

      You can change the values to your preferred scheduled times. Some of the values might only affect minor updates, and not major updates.

For the specific steps, and more information on these settings & their values, go to Manage macOS software update policies in Intune.

End user experience

With these settings, this policy locks these settings so users can't change them. The policy also:

  1. Checks for updates each time the device checks in with the Intune service. If there are updates available, then they're automatically downloaded.

  2. The device finds a time period when the device isn't being used.

    • If the device isn't being used, then the policy tries to automatically install the update.
    • If the device is being used, then end users can choose to install the update, or defer the installation up to five times. Be sure to encourage your end users to install updates when they're available.

    The following images show the prompts that end users can see when updates are available:

    The sample notification prompt for a required update on a macOS Apple device.

    The sample notification that an update is available on a macOS Apple device.

  3. If end users use all the deferrals, then the update is force installed. For a forced installation, a restart doesn't prompt the end user, and could result in data loss.

Step 2 - Use a settings catalog policy to manage how updates are installed

The Intune settings catalog includes settings to help manage software updates. In this step, you createCreate a policy that:

  • Configures how users can interact with update behavior on the device to automatically install updates when they're available,device, including automatic downloads and app updates.
  • Prevents end users from disabling update checks.
  • Configures the device to check for updates and prompt users regularly.

ThisUse these settings catalog policy workstogether with Step 1 - Use a softwareDDM update policy to manage when updates are installed (in this article)enforcement in Configure update policies for Apple devices. It makes sure the devices are checking for updates and prompting users to install them. End users might still need to take action to finish the installation.some updates, depending on your configured deadlines and user experience settings.

  1. In the Microsoft Intune admin center, go to Devices > Manage devices > Configuration > Settings catalog > Declarative Device Management > Software Update Settings.

  2. Configure Software Update Settings to control automatic update behavior and user interaction on the following settings:device. Common settings include:

    • Allow Pre Release Installation: False
    • Automatic Download: True
    • Automatically Install App Updates: True
    • Critical Update Install: True
    • Restrict Software Update Require Admin To Install: False
    • Config Data Install: True
    • Automatically Install MacOS Updates: True
    • Automatic Check Enabled: True
    • Critical Update Install: True

For more information on the settings catalog, including how to create a settings catalog policy, go to Use the settings catalog to configure settings.

After the update policies are deployed, in the Microsoft Intune admin center, you can use the reporting feature to check the status of the updates.

For each device, you can see its current state ofupdate status using Apple software update reporting:

  • Reports > Device management > Apple updates (Devices
  • Devices > macOSMonitor > Update policies for macOS):

    Apple software update failures

Use the built-in reporting to check the update status of a macOS Apple device in the Microsoft Intune admin center. \ No newline at end of file

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