Microsoft Intune
Device updates

Planning Guide Ios Ipados

In brief

The documentation states that Apple deprecated MDM-based software update workloads and removed related commands with OS 27. It now directs administrators to Software Update enforcement and Software Update Settings, with enforcement based on each device’s local time zone.

What Intune admins need to know

Administrators should plan to use DDM-based update controls and review policies that rely on UTC scheduling or legacy MDM software update workloads.

This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.

Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

This article includes an admin checklist to help you get started with software updates on iOS/iPadOS supervised devices. It also lists common industry scenarios and sample policies that you can configure in your environment.

For the specific steps to create a softwareconfigure Apple update policy,settings, go to Manage iOS/iPadOS software update policies in IntuneConfigure update policies for Apple devices.

This article applies to:

Tip

Admin checklist for organization owned devices

Note

Apple has deprecated MDM‑based software update workloads. To alignworkloads and removed the related commands with this change, Microsoft Intune will soon end support for MDM‑based Apple software update policies.OS 27. Microsoft recommends using declarative device management (DDM) to manage and install Apple software updates. For more information about this transition, see the Intune Customer Success blog: Move to declarative device management for Apple software updates.

To manage updates, Apple has the following options:

  • Declarative device management (DDM)Software Update enforcement

    OnUse Software Update enforcement to require a specific OS version by a target local date and time on iOS/iPadOS 17.0 and later, use Apple's declarative device management (DDM) to manage software updates. DDM is the modern way to manage devices with an improved user experience, as the device handles the entire software update lifecycle. It prompts users that an update is available and also downloads the update, prepares the device for the installation, & installs the update.later devices.

    The DDM settings are configurable in the Microsoft Intune admin center. For more information, go to Configure update policies for Apple devices.

  • Software update policiesUpdate Settings

    These MDM policies offer a controlled roll-out of a specific version. YouUse Software Update Settings to control automatic update behaviors on the device, including how users can also force devices on older versions to upgrade. Admins can enter the iOS/iPadOS version to install and schedule the installation.interact with update options.

    These settings are configurable in the Microsoft Intune admin center. For more information, go to Manage iOS/iPadOS software update policies in Intune.

  • Software update deferral policies

    These MDM policies hide updates for up to 90 days. They prevent users from manually updating their device to a version that isn't approved. This feature doesn't control when the updates are applied.

    These settings are configurable in the Microsoft Intune admin center. For more information, go to Manage iOS/iPadOS software update policies in IntuneConfigure update policies for Apple devices.

WithUse these features, admins can make sure their Apple devices are running a specific software versiontwo settings together to control enforcement timing and can control the release of updates across their devices.device update behavior.

✅ Create policies that support many time zones

All policy times use Coordinated Universal Time (UTC). TheDDM update enforcement uses the device's local timezone isn't used.time zone. Configure Install Time or Target Date Time for the intended local enforcement time.

To minimize the number of policies you have to create and manage, create a configuration that supports manyuse one DDM policy when the same local enforcement time zones. Don't create a separateis acceptable across regions. Devices enforce the policy for eachin their own local time zone.

For example, if you set a 2:00 AM enforcement time, devices enforce that deadline at 2:00 AM local time in the United States, there are four primary time zones: Pacific (UTC-8), Mountain (UTC-7), Central (UTC-6),Pacific, Mountain, Central, and Eastern (UTC-5). You can create separate policies for each time zone. Or, create one or two policies that achieve the same result.zones.

✅ Be careful with version settings

When you create software update policies,configurations, be aware of the broader effect of the version details in allsettings across your policies.environment.

For example:

As an admin, you're comfortable with:

  • These devices running the latest released iOS/iPadOS version
  • Downloading and installing updates as soon as the devices check-in with Intuneautomatically
  • Allowing end-users to decide when they install updates and reboot their devices to apply the updates

To accomplish these goals, you can use a DDM Latest versionpolicy with the following default settings:

Screenshot that shows the select version to install and schedule type software update settings for iOS/iPadOS devices in the Microsoft Intune admin center.and Software Update Settings that keep automatic updates enabled.

Kiosks

You're configuring an iOS/iPadOS update profile for the kiosk devices at Contoso. These devices operate in a retail outlet. Your staff uses the devices to serve customers 7 days a week, including extended retail hours. The devices run a single Line of Business (LOB) kiosk app, which was developed in-house by Contoso. This internal application is only tested and validated on a quarterly basis.

You want to deploy thea specific iOS/iPadOS version that thisyour LOB app was recently tested with, which is iOS 16.3.with. If this kiosk application doesn't work correctly, then the retail outlet can't serve customers. The devices are connected to Wi-Fi and charge overnight when the retail outlet is closed to customers.

You chose an overnight servicing window of 10 hours where updates can be downloaded and applied,applied before the store opens.

To accomplish this task, createuse a DDM Targeted versionpolicy withand set Target Date Time in the following settings:

Screenshot that shows the specific version to install and installing the updates on Monday nights for iOS/iPadOS devices in the Microsoft Intune admin center.local device time zone as an enforcement deadline.

Factory machines

These devices run two vendor apps. To remain in a supported configuration, both apps are updated infrequently, and must run a specific version of the app and OS.

You want to deploy a specific, olderspecific supported iOS/iPadOS version (15) to these devices, asdevices and keep updates aligned with the app vendor doesn't support later releases yet.matrix. Since the devices are nearly always in use, you only have a small maintenance window once a week on Sunday.

You want to schedule updates during a two two-hour downtime window overnight on a Sunday.

To accomplish this task, createuse a DDM Targeted versionpolicy withand set Target Date Time for the following settings:weekly maintenance cycle as an enforcement deadline.

Screenshot that shows the specific version to install and installing the updates on Sundays for iOS/iPadOS devices in the Microsoft Intune admin center.Note

Target Date Time is an enforcement deadline, not an exclusive installation window. Devices can install earlier if conditions allow.

Shared devices

You need to configure an update for this shared device. These shared devices are used by general knowledge workers who are in the office from 8AM – 5PM, Monday through Friday. You want the devices on the latest iOS/iPadOS version that supports all the apps used on the shared devices.

To keep the policy as simple as possible, you want the updates to install outside typical working hours, plus one hour for reboots or other actions.

To accomplish this task, this scenario involves two policies:involves:

  • In the first policy, you want all users signed out or want to reboot the device after a set amount of time. You can create an Apple Business enrollment profile to sign out any users who are idle for more than 15 minutes (900 seconds):

    Screenshot that shows how to enroll iOS/iPadOS devices without user affinity and setting the inactivity value in the Microsoft Intune admin center.

  • In the second policy, schedule the update using the following settings:

    Screenshot that shows installing the latest version and outside scheduled time software update settings for iOS/iPadOS devices in the Microsoft Intune admin center.

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  • A DDM update policy (latest or targeted, depending on app support requirements) with an enforcement time outside business hours. \ No newline at end of file

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