Microsoft Intune
Device enrollmentSync Enrolled Device for Windows - Microsoft Intune | Microsoft Learn
In brief
The user-help page updates its wording, metadata, image descriptions, navigation links, and screenshots. It also adds guidance to sync when work apps behave slowly or unusually.
What Intune admins need to know
Admins can direct Windows users to the refreshed sync instructions; no administrator action is stated.
This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.
Documentation change
View on Microsoft LearnThe comparison below shows only the changed extract. Use the full-page view for complete context.
Sync enrolled deviceEnrolled Device for Windows - Microsoft Intune | Microsoft Learn
Applies to
- Windows
Sync the enrolled device you're using use for work to get the latest updates, requirements, and communications from your organization. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. However, ifIf you ever need to disconnect for an extended period of time, you can manually sync the device when you return to get any updates you missed. Syncing can also help resolve work-related downloads or other processes that are in progress or stalled.
If you're experiencing slow or unusual behavior while installing or using a work app, try syncing your device to see if an update or requirement is missing.
This article describes how to start a sync from the:
Open the Company Portal app on your device and go to Settings.
Sync from device taskbar or Start menu
You can access Company Portal syncing action from the desktop. This wayapproach is useful if you have the app pinned directly to your taskbar or Start menu, and want to quickly sync.
Find the Company Portal app icon in your taskbar or Start menu.
Right-click the app's icon so its menu (also referred to as a jump
list)list) appears.
Select Sync this device. The Company Portal app opens and the sync begins.
Sync from Settings app
Select Accounts.
Select the option that matches your onscreen experience.
If your screen shows the Access work or school option, jump to Access work or school
steps in this article.steps.
If your screen shows the Work access option, jump to Work access
steps in this article.steps.
Access work or school steps
Select your work account, which is marked with a briefcase icon or Microsoft logo.
Select Info.
Select Sync.
Sync from Settings app (Microsoft HoloLens)
Sync HoloLens running the Windows 10 Anniversary Update (alsoUpdate, also known as RS1)RS1, or later from the system Settings app.
- Open the Settings app on your device.
- Select Accounts.
@@ -1,6 +1,6 @@ --- layout: Conceptual-title: Sync enrolled device for Windows - Microsoft Intune | Microsoft Learn+title: Sync Enrolled Device for Windows - Microsoft Intune | Microsoft Learn canonicalUrl: https://learn.microsoft.com/en-us/intune/user-help/device-actions/sync-device-windows author: iceorbital ms.author: acabello@@ -10,8 +10,8 @@ feedback_system: Standard ms.service: microsoft-intune ms.subservice: end-user ms.topic: end-user-help-description: Sync your enrolled device using the Company Portal app, the Start menu, the task bar, or the Settings app.-ms.date: 2024-10-16T00:00:00.0000000Z+description: Sync your enrolled Windows device to get the latest work apps, updates, and requirements. Learn how to sync from Company Portal, the taskbar, or Settings.+ms.date: 2026-10-30T00:00:00.0000000Z ms.reviewer: priyar locale: en-us document_id: e9fabac8-49cd-cc71-9528-869e5c1fbe0c@@ -41,13 +41,15 @@ spProducts: platformId: 396b8d13-33fe-718f-1320-c9b21b49679b --- -# Sync enrolled device for Windows - Microsoft Intune | Microsoft Learn+# Sync Enrolled Device for Windows - Microsoft Intune | Microsoft Learn **Applies to**
- Windows
-Sync the enrolled device you're using for work to get the latest updates, requirements, and communications from your organization. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. However, if you ever need to disconnect for an extended period of time, you can manually sync the device when you return to get any updates you missed. Syncing can also help resolve work-related downloads or other processes that are in progress or stalled. If you're experiencing slow or unusual behavior while installing or using a work app, try syncing your device to see if an update or requirement is missing.
+Sync the enrolled device you use for work to get the latest updates, requirements, and communications from your organization. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. If you ever need to disconnect for an extended period of time, you can manually sync the device when you return to get any updates you missed. Syncing can also help resolve work-related downloads or other processes that are in progress or stalled.
+
+If you're experiencing slow or unusual behavior while installing or using a work app, try syncing your device to see if an update or requirement is missing.
This article describes how to start a sync from the:
@@ -61,19 +63,19 @@ Complete these steps to sync a device in the Company Portal app.
1. Open the Company Portal app on your device and go to **Settings**.
-
+ 
2. Select **Sync**.
-
+ 
## Sync from device taskbar or Start menu
-You can access Company Portal syncing action from the desktop. This way is useful if you have the app pinned directly to your taskbar or Start menu, and want to quickly sync.
+You can access Company Portal syncing action from the desktop. This approach is useful if you have the app pinned directly to your taskbar or Start menu, and want to quickly sync.
1. Find the Company Portal app icon in your taskbar or Start menu.
-2. Right-click the app's icon so its menu (also referred to as a jump list) appears.
+2. Right-click the app's icon so its menu (also referred to as a *jump list*) appears.
- 
+ [](media/sync-device-windows/sync-device-from-start-menu-1807.png#lightbox)
3. Select **Sync this device**. The Company Portal app opens and the sync begins.
## Sync from Settings app
@@ -84,10 +86,10 @@ You can sync devices running a supported version of Windows from the system Sett 2. Select **Accounts**.
3. Select the option that matches your onscreen experience.
- - If your screen shows the **Access work or school** option, jump to Access work or school steps in this article.
+ - If your screen shows the **Access work or school** option, jump to Access work or school steps.
- - If your screen shows the **Work access** option, jump to Work access steps in this article.
+ - If your screen shows the **Work access** option, jump to Work access steps.
### Access work or school steps
@@ -96,7 +98,7 @@ You can sync devices running a supported version of Windows from the system Sett 
2. Select your work account, which is marked with a briefcase icon or Microsoft logo.
- 
+ 
3. Select **Info**.
4. Select **Sync**.
@@ -108,7 +110,7 @@ You can sync devices running a supported version of Windows from the system Sett
## Sync from Settings app (Microsoft HoloLens)
-Sync HoloLens running the Windows 10 Anniversary Update (also known as RS1) or later from the system Settings app.
+Sync HoloLens running the Windows 10 Anniversary Update, also known as RS1, or later from the system Settings app.
1. Open the Settings app on your device.
2. Select **Accounts**.