Autopilot Motherboard Replacement

@@ -74,60 +74,60 @@ If a customer grants a manufacturer permission to register devices on their beha 
 ## Deregister a device
 
-Whenever a device permanently leaves an organization, the device should always be deregistered from Windows Autopilot. For example, the device leaves the organization for repair or because the device is at the end of its life cycle.
+Whenever a device permanently leaves an organization, you should deregister it from Windows Autopilot. For example, the device leaves the organization for repair or because the device is at the end of its life cycle.
 
-Below we describe the steps an admin would go through to deregister a device from Intune and Windows Autopilot.
+The following steps describe how an administrator deregisters a device from Intune and Windows Autopilot.
 
 ### Delete from Intune
 
-Before a device is deregistered from Windows Autopilot, it first has to be deleted from Intune. To delete a Windows Autopilot device from Intune:
+Before you deregister a device from Windows Autopilot, delete it from Intune. To delete a Windows Autopilot device from Intune:
 
 1. Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431).
-2. In the **Home** screen, select **Devices** in the left pane.
+2. In the **Home** screen, in the left pane, select **Devices**.
 3. In the **Devices | Overview** screen, under **By platform**, select **Windows**.
-4. Under **Device name**, find the device that needs to be deleted and then select the device. If necessary, use the **Search** box.
-5. In the properties screen for the device, make a note of the serial number listed under **Serial number**.
-6. After making a note of the serial number of the device, select **Delete** in the toolbar at the top of the page.
-7. A warning dialog box appears to confirm the deletion of the device from Intune. Select **Yes** to confirm deleting the device.
+4. Under **Device name**, find the device that you want to delete and then select the device. If necessary, search for it.
+5. In the properties screen for the device, note the serial number listed under **Serial number**.
+6. After making a note of the serial number, in the toolbar at the top of the page, select **Delete**.
+7. When the warning dialog appears, confirm the deletion of the device from Intune. Select **Yes** to confirm deleting the device.
 
 ### Deregister from Windows Autopilot using Intune
 
-Once the device is deleted from Intune, it can then be deregistered from Windows Autopilot. This process includes required cleanup steps in Intune and Microsoft Entra ID to prevent orphaned or unrecoverable devices. To deregister a device from Windows Autopilot:
+After you delete the device from Intune, you can deregister it from Windows Autopilot. This process includes required cleanup steps in Intune and Microsoft Entra ID to prevent orphaned or unrecoverable devices. To deregister a device from Windows Autopilot:
 
-1. Make sure the device is deleted from Intune as described in the Delete from Intune section.
+1. Ensure the device is deleted from Intune as described in the Delete from Intune section.
 2. Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431).
-3. In the **Home** screen, select **Devices** in the left hand pane.
+3. In the **Home** screen, in the left pane, select **Devices**.
 4. In the **Devices | Overview** screen, under **By platform**, select **Windows**.
 5. In the **Windows | Windows devices** screen, under **Device onboarding**, select **Enrollment**.
 6. In the **Windows | Windows enrollment** screen, under **Windows Autopilot**, select **Devices**.
-7. In the **Windows Autopilot devices** screen that opens, under **Serial number**, find the device that needs to be deregistered by its serial number as determined in the Delete from Intune section. If necessary, use the **Search by serial number** box.
+7. In the **Windows Autopilot devices** screen, under **Serial number**, find the device that you want to deregister by its serial number as determined in the Delete from Intune section. If necessary, use **Search by serial number**.
 8. Select the device by selecting the checkbox next to the device.
-9. Select the extended menu icon (`…`) on the far right end of the line containing the device. A menu appears with the option **Unassign user**.
+9. Select the extended menu icon (`…`) on the far right end of the line that contains the device. A menu appears with the option **Unassign user**.
 
-    - If the **Unassign user** option is available and not greyed out, then select it. A warning dialog box appears confirming to unassign the user from the device. Select **OK** to confirm unassigning the device from the user.
-    - If the **Unassign user** option isn't available and greyed out, then move on to the next step.
-10. With the device still selected, select **Delete** in the toolbar at the top of the page.
-11. A warning dialog box appears to confirm the deletion of the device from Windows Autopilot. Select **Yes** to confirm deleting the device.
-12. The deregistration process might take some time. The process can be accelerated by selecting the **Sync** button in the toolbar at the top of the page.
+    - If the **Unassign user** option is available, select it. A warning appears confirming to unassign the user from the device. Select **OK** to confirm unassigning the device from the user.
+    - If the **Unassign user** option isn't available, move on to the next step.
+10. With the device still selected, in the toolbar at the top of the page, select **Delete**.
+11. A warning appears to confirm the deletion of the device from Windows Autopilot. Select **Yes** to confirm deleting the device.
+12. The deregistration process might take some time. To accelerate the process, in the toolbar at the top of the page, select **Sync**.
 13. Every few minutes select **Refresh** in the toolbar at the top of the page until the device is no longer present.
 
 Important
 
-- For Microsoft Entra joined devices, no additional steps are required after deregistering the device from Windows Autopilot using Intune. Avoid manually deleting the device from Microsoft Entra ID, as this can cause unexpected issues.
+- For Microsoft Entra joined devices, no additional steps are required after you deregister the device from Windows Autopilot by using Intune. Avoid manually deleting the device from Microsoft Entra ID, because this approach can cause unexpected issues.
 - For Microsoft Entra hybrid joined devices, delete the computer object from the on‑premises Active Directory Domain Services (AD DS) environment to prevent it from being resynced to Microsoft Entra ID. After this step, no additional actions are required in Intune or Windows Autopilot. Avoid manually deleting the device from Microsoft Entra ID.
 
-For information about what to expect in Microsoft Entra ID after deregistration, see What happens to the Microsoft Entra device object after deregistration?
+For more information, see What happens to the Microsoft Entra device object after deregistration?
 
 This process ensures that related records in Windows Autopilot, Intune, and Microsoft Entra ID are handled correctly. Skipping steps or removing records out of order can result in orphaned records or unrecoverable devices. If a device goes into an unrecoverable state, contact the appropriate [Microsoft support alias](autopilot-support) for assistance.
 
 ### What happens to the Microsoft Entra device object after deregistration?
 
-Deregistering a device from Windows Autopilot removes the device’s registration from the Windows Autopilot deployment service. However, this action doesn’t always remove the corresponding Microsoft Entra device object.
+Deregistering a device from Windows Autopilot removes the device's registration from the Windows Autopilot deployment service. This action doesn't always remove the corresponding Microsoft Entra device object.
 
-What happens in Microsoft Entra ID depends on the device’s join and enrollment state:
+What happens in Microsoft Entra ID depends on the device's join and enrollment state:
 
-- **Devices that aren’t currently enrolled in MDM:** Removing the Windows Autopilot registration can also result in the associated Microsoft Entra device object being removed.
-- **Devices that are or were enrolled in MDM:** Removing the Windows Autopilot registration doesn’t automatically delete the Microsoft Entra device object. In this case, the device can remain in Microsoft Entra ID even though it’s no longer registered with Windows Autopilot.
+- **Devices that aren't currently enrolled in MDM:** Removing the Windows Autopilot registration can also result in the associated Microsoft Entra device object being removed.
+- **Devices that are or were enrolled in MDM:** Removing the Windows Autopilot registration doesn't automatically delete the Microsoft Entra device object. In this case, the device can remain in Microsoft Entra ID even though it's no longer registered with Windows Autopilot.
 
 Because this behavior varies, avoid manually deleting the device from Microsoft Entra ID unless a specific scenario requires it. The Windows Autopilot deployment process relies on the Microsoft Entra device object, and deleting it can cause enrollment failures.
 
@@ -136,31 +136,31 @@ Because this behavior varies, avoid manually deleting the device from Microsoft The device can be deregistered from Windows Autopilot in [Microsoft 365 admin center](https://admin.microsoft.com/) if using the Microsoft 365 admin center instead of Intune. To deregister a Windows Autopilot device from the Microsoft 365 admin center:
 
 1. Sign in to to the [Microsoft 365 admin center](https://admin.microsoft.com/).
-2. Navigate to **Devices** > **Autopilot**.
-3. Select the device to be deregistered and then select **Delete device**.
+2. Go to **Devices** > **Autopilot**.
+3. Select the device to deregister and then select **Delete device**.
 
 ### Deregister from Windows Autopilot in Microsoft Partner Center (MPC)
 
 To deregister a Windows Autopilot device from the Microsoft Partner Center (MPC), a Cloud Solution Partner (CSP) would:
 
 1. Sign in to the Microsoft Partner Center (MPC).
-2. Navigate to **Customer** > **Devices**.
+2. Go to **Customer** > **Devices**.
 3. Select the device to be deregistered and then select **Delete device**.
 
-    ![Screenshot of delete device](images/devices.png)
+    ![Screenshot shows the Devices page where you can delete the device.](images/devices.png)
 
-Partners deregistering a device from Windows Autopilot in Microsoft Partner Center (MPC) only deregisters the device from Windows Autopilot. It doesn't perform any of the following actions:
+When partners deregister a device from Windows Autopilot in Microsoft Partner Center (MPC), they only deregister the device from Windows Autopilot. This action doesn't perform any of the following actions:
 
 - Unenroll the device from the mobile device management (MDM) solution, such as Intune.
 - Disjoin the device from Microsoft Entra ID.
 
-For these reasons, the OEM or CSP should work with the customer IT administrators to have the device fully removed by following the steps in the Deregister a device section.
+For these reasons, the manufacturer or CSP should work with the customer IT administrators to fully remove the device by following the steps in the Deregister a device section.
 
-An OEM or CSP with integrated OEM Direct APIs can also deregister a device with the **AutopilotDeviceRegistration** API. Make sure the **TenantID** and **TenantDomain** fields are left blank.
+An OEM or CSP with integrated OEM Direct APIs can also deregister a device by using the **AutopilotDeviceRegistration** API. Ensure the **TenantID** and **TenantDomain** fields are left blank.
 
 Note
 
-If an admin registered a device via another portal other than the Microsoft Partner Center (MPC) such as Intune or the [Microsoft 365 admin center](https://admin.microsoft.com/), the device doesn't show up in Microsoft Partner Center (MPC). For a partner to register a device in the Microsoft Partner Center (MPC), the devices first needs to be deregistered using the steps outlined in the Deregister a device section.
+If an admin registered a device by using another portal other than the Microsoft Partner Center (MPC) such as Intune or the [Microsoft 365 admin center](https://admin.microsoft.com/), the device doesn't show up in Microsoft Partner Center (MPC). For a partner to register a device in the Microsoft Partner Center (MPC), the devices first needs to be deregistered by using the steps outlined in the Deregister a device section.
 
 Because the repair facility doesn't have the user's sign-in credentials, they have to reimage the device as part of the repair process. The customer should do three things before sending the device to the facility: