Troubleshoot Device Profiles
In brief
The documented macOS check-in schedule changed to every 3 minutes for 15 minutes, every 15 minutes for 2 hours, and then about hourly.
What Intune admins need to know
Use the updated cadence when troubleshooting or waiting for macOS device profile changes to apply. No administrator configuration change is stated.
This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.
Documentation change
The comparison below shows only the changed extract. Use the full-page view for complete context.
| --- | --- |
| Android, AOSP | Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours |
| iOS/iPadOS | Every 15 minutes for 1 hour, and then around every 8 hours |
| macOS | Every 3 minutes for 15 minutes, then every 15 minutes for 1 hour,2 hours, and then around every 8 hourshour |
| Windows | Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours |
Single device
@@ -37,12 +37,8 @@ item_type: Content source_path: intune/device-configuration/troubleshoot-device-profiles.md cmProducts: - https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/a72e95ff-4b4f-4cc1-90c6-7dcba67ff05f-- https://authoring-docs-microsoft.poolparty.biz/devrel/bcbcbad5-4208-4783-8035-8481272c98b8-- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/46e3c7c4-fe77-4a6e-b40a-44c569819fa5 spProducts: - https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/24dc3ccd-591a-4415-a1fe-8759afafcb12-- https://authoring-docs-microsoft.poolparty.biz/devrel/43b2e5aa-8a6d-4de2-a252-692232e5edc8-- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/d0c6fab8-2d7d-4bb0-bf40-589e08d7c132 platformId: b321ad24-d7a7-342a-029f-a72ea4ae953c --- @@ -104,7 +100,7 @@ The following client syncs happen in response to a device event or state change, | --- | --- |
| Android, AOSP | Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours |
| iOS/iPadOS | Every 15 minutes for 1 hour, and then around every 8 hours |
- | macOS | Every 15 minutes for 1 hour, and then around every 8 hours |
+ | macOS | Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every hour |
| Windows | Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours |
### Single device