Microsoft Intune
Device security

Monitor

In brief

The monitoring guidance now lists log collection status—completed, failed, or in progress—instead of an Incident ID. It also says Microsoft can use logs collected after reproducing an issue during verbose log collection for investigation.

What Intune admins need to know

Admins can use the displayed status to understand whether collection succeeded and provide the collected logs to Microsoft when investigating reproduced issues.

This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.

Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

  • A start and end time of the log collection
  • When the upload was generated
  • The log sets verbosity level
  • AnThe log collection Incident IDstatus that can be used to identify that specific log set(completed, failed, or in progress)

:::image type="content" source="./media/monitor/send-server-logs-tab.png" alt-text="Screen capture that shows the Send verbose server logs interface.":::

After capturingyou reproduce an issue while runningduring verbose log collection, youcollection phase, Microsoft can provideuse the Incident id of that log setcollected logs to Microsoft to help with investigation.investigate it.

About log collection

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