Monitor
In brief
The monitoring guidance now lists log collection status—completed, failed, or in progress—instead of an Incident ID. It also says Microsoft can use logs collected after reproducing an issue during verbose log collection for investigation.
What Intune admins need to know
Admins can use the displayed status to understand whether collection succeeded and provide the collected logs to Microsoft when investigating reproduced issues.
This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.
Documentation change
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- A start and end time of the log collection
- When the upload was generated
- The log sets verbosity level
AnThe log collectionIncident IDstatusthat can be used to identify that specific log set(completed, failed, or in progress)
:::image type="content" source="./media/monitor/send-server-logs-tab.png" alt-text="Screen capture that shows the Send verbose server logs interface.":::
After capturingyou reproduce an issue while runningduring verbose log collection, youcollection phase, Microsoft can provideuse the Incident id of that log setcollected logs to Microsoft to help with investigation.investigate it.
About log collection
@@ -234,11 +234,11 @@ Each set of logs that Intune collects and uploads is identified as a separate se - A *start* and *end* time of the log collection - When the upload was generated - The log sets *verbosity level*-- An *Incident ID* that can be used to identify that specific log set+- The log collection *status* (completed, failed, or in progress) :::image type="content" source="./media/monitor/send-server-logs-tab.png" alt-text="Screen capture that shows the Send verbose server logs interface."::: -After capturing an issue while running verbose log collection, you can provide the *Incident id* of that log set to Microsoft to help with investigation.+After you reproduce an issue during verbose log collection phase, Microsoft can use the collected logs to investigate it. ### About log collection