Troubleshoot Known Issues
In brief
Updated Microsoft Intune documentation in intune/epm/troubleshoot-known-issues.md.
What Intune admins need to know
Review the underlying documentation change to determine whether it affects tenant configuration or rollout plans.
This summary was assembled from the tracked documentation change. Verify important details in the full Microsoft Learn article.
Documentation change
The comparison below shows only the changed extract. Open the full-page diff for complete context.
On devcies that run a Windows version earlier than 24H2 with the April 2025 update, the Run with elevated access option is not always successfully added to the file context menu after a successful installation of the EPM Agent. This issue is resolved for devices that run a later version of Windows.
Workaround: To resolve this issue on a device that can't update to Windows version 24H2 with the Aril 2025 update or later, run the package EpmShellExtension.msix located in C:\Program Files\Microsoft EPM Agent\EPMShellExtension to manually install the EPM shell extension to the file context menu.
EPM roles do not support scope tags.
The built-in role "Endpoint Privilege Manager" and the custom role "Endpoint Privilege Management Policy Authoring" do not support scope tags.
Workaround: To restrict an administrator's view permissions using scope tags, you must grant permissions that include "Read" for "Device configurations."
@@ -82,3 +82,9 @@ EPM checks the certificate expiry date to ensure it hasn't passed before allowin On devcies that run a Windows version earlier than 24H2 with the April 2025 update, the **Run with elevated access** option is not always successfully added to the file context menu after a successful installation of the EPM Agent. This issue is resolved for devices that run a later version of Windows. **Workaround:** To resolve this issue on a device that can't update to Windows version 24H2 with the Aril 2025 update or later, run the package *EpmShellExtension.msix* located in *C:\Program Files\Microsoft EPM Agent\EPMShellExtension* to manually install the EPM shell extension to the file context menu.++### EPM roles do not support scope tags.++The built-in role "Endpoint Privilege Manager" and the custom role "Endpoint Privilege Management Policy Authoring" do not support scope tags. ++**Workaround:** To restrict an administrator's view permissions using scope tags, you must grant permissions that include "Read" for "Device configurations."